Sony NWZ-E430, NWZ-E350, NWZ-E460 Service Menu

If anything goes wrong during the process, press the reset button on the back of the device in order to reset it.  Unfortunately there is no guarantee that the reset will work.  So please use this at your own discretion. 

1. Make sure you are on the main menu.
2. Put the player on Hold
3. Press the following keys in order:


4. If done right the machine will turn off and back on and load a colour bar, press any button to get off the colour bar and into the service menu.

1. Go to the main menu of the player
2. turn Hold ON
3. now press these keys in order


The player should restart and go into the service menu, turn Hold OFF and then find the Audio settings menu.

To exit the Test mode, go the main selection screen then press
up –> down and select EXITTEST then press right and select SURE, finally press the play/pause button, turn the power off and release the test mode

I am not responsible if your player stops working or if you encounter any errors.



NWZ-E463/E463HK/E463K/E464/E464K/E465 sony walkman sound unlocking


here is a new post about these models:

How to use the destination setting tool
Note 1: Please use this tool after closing other application software.

Model : NWZ-E463/E464/E465

Destination setting (DEST)
The destination setting, language information, and sound pressure
regulation information are written in the NAND fl ash memory.

Note: Not used for the servicing.

Nevertheless, you can try the testmode with the service manual here:

(I will NOT be liable to you for any damages, including without limitation, direct, indirect, special, incidental, punitive, or consequential damages that may occurs to your product)

SONY WALKMAN NWZ – E435F/E436F/E438F & E353/E354/E355 – NWZ-X1050/X1051/X1060/X1061 & NWZ-E463/E463HK/E463K/E464/E464K/E465 sound unlocking

After a few hours of intensive search of  Sony NWZ-E438F walkman service manual, I have finally found it

how to unlock sound volume ?
with french region settings, sound volume is blocked to 20 (from  20 to 30, raise volume has no effect!)

I) enter “test mode”:

1- switch the walkman on
2 –  press button  “BACK” for one or two seconds, in order to display home menu
3 – put the walkman in “HOLD” position
4 – while button “OPTION” is pressed :
press, in that order :

4 – a) for E435F/E436F/E438F:


4 – b) for E353/E354/E355:

5 -entering test mode !

II) change country parameters

– a new menu “MPTAPP” is displaying

– press 3 times on down arrow in order to select “OTHER

– press once on right arrow in order to select “CLOCK” on right column)

– press 4 times on down arrow in order to select “DEST“, then press button ” PLAY/PAUSE

now you can see  “DEST” and below : “FR” (or your country name), press 5 times “OPTION” button so as to change country and select “US” (United States) instead of the old country

press then button “PLAY/PAUSE” and you will be able to see “DEST OK“, instead of “START

country settings are now saved. press “BACK” button to get back to test menu.

press now once on left arrow to go from “DEST” to “OTHER
Then press 5 times on down arrow to select “EXIT

press once “PLAY/PAUSE”, to select “SURE?” and then press “PLAY/PAUSE” again

walkman should switch automatically off and on


now from volume 20 to 30, the sound is raising

for NWZ-X1050/X1051/X1060/X1061 : I cannot test the procedure because I don’t have these walkmans but you can try to enter in/exit test mode with


NWZ-E463/E463HK/E463K/E464/E464K/E465 : I don’t have this sony product neither, but you can enter “test mode this way : please read this New post


you can find the service manuals I’ve got , here :